Shipping policy
Shipping Cost:
Free Shipping on orders over £30
On orders under £30 charge £4.99
TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 3 – 4 days (Monday to Friday).
The order cut-off time will be 07:00 PM (GMT).
Order handling time is 1 - 2 business days (Monday to Friday).
We provide UK shipping only.
To ensure that your package is properly delivered and you receive shipment within the time frame we advertise, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly; we do not take responsibility for incorrect information. If the package is returned non-deliverable, we will issue a store credit for the net price of your item(s) minus the shipping charge.
If your tracking information states that your package was delivered and you have not received it. You must address this with your postal service. 3sixtyskatestore.co.uk does not hold any responsibility for packages that state to be delivered. We do not issue a refund for packages that state being delivered.
PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the package from the courier and get in touch with our customer service. If the package has been delivered without you being present, please contact customer service with the next steps.
CANCELLATIONS
If you change your mind before receiving your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at sales@3sixtyskatestore.co.uk or Call Us at +44 7479265554.
Contact Information:
24/7 CUSTOMER SERVICE
Phone Number: +44 7479265554
Support Mail: sales@3sixtyskatestore.co.uk
Return Address: 110 Cunningham Rd, Tamerton Foliot, Plymouth PL5 4PU, United Kingdom